In today's information age competition, a smoothly operating Web site provides a distinct competitive advantage. On the Internet, the only hard currency is attention. A Web site that fails to deliver its content, either in a timely manner or at all, causes visitors to quickly lose interest, wasting the time and money invested in the web site development. Ensuring that all of the elements of a Web site are functioning properly is critical to maximizing a company Web investment. When the inevitable failures do occur, minimizing downtime reduces the impact of the problems. Failure of your Web site quickly sends your potential customers to the "just a click-away" competitor. One of the primary advantages of a Web site is its ability to reach customers around the world 24 hours a day, 7 days a week. A broken Web site does not fulfill that potential.
2.
What should I Monitor?
To ensure that your website is working properly, all available servers need to be monitored. These are: the HTTP server which delivers you website pages, the HTTPS server if you have secure area on your website and use the Secure server, the FTP server if you provide files for download to your customers, SMTP and POP3 servers to make sure your incoming and outgoing email is moving, etc.
3. How does our monitoring works?
Monitoring servers around the world run protocol based tests on your website
at specific intervals (5, 15, 30 or 60 minutes) 24 hours per day, 7 days per
week, 365 days per year to insure that your customers and users can reach your
website. If more than one location detects a connection failure, an email alert
is sent to you. When your website is active again, you are notified as well.
Our software tracks these failures and logs detailed reports of the
uptime/downtime of your website each month. These reports are available to you
to browse via an account control panel